Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about your order, need help choosing the perfect set, or just want to say hi — our friendly support team is here for you.

Contact Us

• Email: support@elornails.com
• Response time: within 24 hours, Monday to Friday
• Business hours: 9:00 AM - 6:00 PM (EST)

Common Questions

Before reaching out, you might find your answer faster in our Help Center:

• Order status — track your order anytime in your account
• Sizing — check our Size Guide to find your perfect fit
• Returns & exchanges — see our Return & Exchange Policy
• Shipping — learn about delivery times and costs in our Delivery Service page

What to Include in Your Message

To help us resolve your request faster, please include:

• Your order number (if you have one)
• The product name or style you're asking about
• A short description of your question or issue

We're Here to Help

Your happiness is our priority. If something isn't right with your order, just let us know — we'll make it right. We typically respond to every message within one business day.